All healthcare facilities can take steps now to prepare for such an outbreak and protect both their patients and staff. Resources aim to support facilities to:
  • Reduce morbidity and mortality
  • Minimize disease transmission
  • Protect healthcare personnel
  • Preserve healthcare system functioning
Additional resources may be found here:

HCW monitoring

Option for HCW monitoring include setting up a REDCap (online secure database manager). CDPH can assist with importing a list of exposed healthcare workers into the system and have them set up with a daily email symptom monitoring questionnaire. Once enrolled, the system provides daily reports on the employees that report symptoms.

For more information and a webinar training about this, contact:

In the meantime, make sure healthcare workers are NOT coming to work if they are sick and that they are being screened for symptoms before each shift. 

Health Alert Network Guidance

Additional Resources

Wu Z, McGoogan JM. Characteristics of and Important Lessons from the Coronavirus Disease 2019 (COVID-19) Outbreak in China. JAMA [Internet] 2020; available from: https://jamanetwork.com/journals/jama/fullarticle/2762130

COVID-19 Reporting

For Clinical Questions Or To Report Suspect Cases, Contact:

The CDPH Disease Reporting Hotline at 312-743-9000

COVID-19 Contacts


Both individual lab-confirmed cases and clusters are reportable conditions.

Providers must report all positive cases into INEDSS.

If you are an outpatient facility and do not have access to INEDSS or you need to report a cluster of 2 or more cases (at least one of which is lab-confirmed) in a congregate setting (such as a long-term care facility, childcare setting, correctional facility, etc), please complete the COVID-19 Online Case Report Form (a confidential online survey powered by IDPH REDCap).

***Concerning calls to 311 for COVID-19, 311 calls should be reserved for discussion of management of confirmed COVID-19 cases only or urgent matters related to disposition of PUIs or cases. For these issues, call 311 during business hours / after hours / weekends / holidays and ask to speak with the medical director on call (312-744-5000 if outside the City of Chicago).

In the event of a PUI for COVID-19, healthcare providers should immediately notify infection control personnel at their healthcare facility.

Several commercial and hospital-based laboratories are now offering COVID-19 testing using a molecular assay. However, CDPH strongly recommends against testing persons with mild illness who can be safely managed at home, unless a diagnosis may impact patient management. This will minimize possible exposures to healthcare workers, patients and the public and reduce the demand for personal protective equipment. A list of commercial and hospital-based laboratories may be found here.

Testing Authorization Process: Illinois Department of Public Health (IDPH) laboratories will continue to support testing for the situations of severe consequence and those requiring public health action. Pre-authorization of a specimen is required for testing at the IDPH laboratory and provided for by filling the Online Request Form available here: https://is.gd/COVID19IDPHProviderTestRequest. Online approved requests will receive an authorization code immediately. Completing and faxing or sending an encrypted email with the paper PUI form is NOT needed if you complete the online survey.